Back in 1989, Madeleine & James Callaghan converted their family home into The Knoll, a 10 bedded care home for the elderly residents of Urmston. A year later and The Fairways opened its doors, doubling occupancy. The family business continued to grow when Fairways increased from 10 to 20 beds and regulations changed.

Their overriding principles were based on a strong family ethos, and this took form as their children and wider family worked in and for the business.

The Knoll Care Partnership grew and developed over time as the current cohort of directors stepped into new roles; but each development had the family ethos at its core. Being from a large family, all The Callaghan’s quickly learned the importance of having clearly defined values and maintaining strong family ties.

Bowfell House is the latest development through this journey and remains family owned and managed, with the same values at our core. To extend family care to all those who live in, work in, and visit Bowfell House; to work with Integrity and Compassion and look for Excellence in all we do.

Our History

1989

The Knoll opened its doors and Elsie Harrison moved into bedroom C on the ground floor

1990

The Fairways followed and opened as a 10-bed care home.

1992

The Fairways was extended to provide an additional 10 bedrooms each with an en-suite.

1992

Jayne became deputy manager at The Fairways

1995

Jayne became registered manager at The Fairways.

1997

Claire came back to the Knoll full time

1999

10th Anniversary celebrations

2000

Millennium celebrations at both The Knoll and the Fairways

2002

Pat Barnes retired as Registered Manager of the Knoll after 14 years, Claire was appointed Registered Manager

2003

Madeleine and Jim Callaghan retired and the business was taken over by the current management team. Jayne became Registered Manager at The Fairways with Julie Devine as Deputy Manager.

2004

First CSCI inspections for both The Knoll and the Fairways

2009

20th Anniversary celebrations

2009

The Knoll and The Fairways both awarded the maximum rating of ‘three star excellent service’ during their final inspection by CSCI

2012

First inspection by the new regulator the CQC for both The Knoll and The Fairways.

2015

Julie Devine retired after 20 years and Sarah Fraser took her position

2015

Acquired the former Flixton Library site from Trafford Council

2016

Planning Permission for Bowfell House Care Home granted on 12/05/2016

2017

The Fairways and The Knoll awarded a ‘Good’ rating by CQC in what was their final inspection.

2028

Main building contractor operations commence on site at Bowfell House

2019

Summer garden party to celebrate 30 years and say goodbye to The Knoll and The Fairways

2019

Our first residents took their steps into Bowfell House (14/10/2019)

2020

First Anniversary celebration was a 40’s themed party

2021

Bowfell House Awarded ‘Outstanding’ Rating by the CQC achieving Outstanding in 4 out of the 5 areas. [Report published 26/10/2021]

2021

Awarded top 20 award - carehome.co.uk

2021

Became a living wage employer.

2022

Regional Winner - Great British care awards

Who are we

Who are the people behind the Knoll Care Partnership

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Bowfell House

2 Brook Road,
Urmston,
Manchester,
M41 5RQ