Back in 1989, Madeleine & James Callaghan converted their family home into The Knoll, a 10 bedded care home for the elderly residents of Urmston. A year later and The Fairways opened its doors, doubling occupancy. The family business continued to grow when Fairways increased from 10 to 20 beds and regulations changed.
Their overriding principles were based on a strong family ethos, and this took form as their children and wider family worked in and for the business.
The Knoll Care Partnership grew and developed over time as the current cohort of directors stepped into new roles; but each development had the family ethos at its core. Being from a large family, all The Callaghan’s quickly learned the importance of having clearly defined values and maintaining strong family ties.
Bowfell House is the latest development through this journey and remains family owned and managed, with the same values at our core. To extend family care to all those who live in, work in, and visit Bowfell House; to work with Integrity and Compassion and look for Excellence in all we do.
Our History
1989
The Knoll opened its doors and Elsie Harrison moved into bedroom C on the ground floor
1990
The Fairways followed and opened as a 10-bed care home.
1992
The Fairways was extended to provide an additional 10 bedrooms each with an en-suite.
1992
Jayne became deputy manager at The Fairways
1995
Jayne became registered manager at The Fairways.
1997
Claire came back to the Knoll full time
1999
10th Anniversary celebrations
2000
Millennium celebrations at both The Knoll and the Fairways
2002
Pat Barnes retired as Registered Manager of the Knoll after 14 years, Claire was appointed Registered Manager
2003
Madeleine and Jim Callaghan retired and the business was taken over by the current management team. Jayne became Registered Manager at The Fairways with Julie Devine as Deputy Manager.
2004
First CSCI inspections for both The Knoll and the Fairways
2009
20th Anniversary celebrations
2009
The Knoll and The Fairways both awarded the maximum rating of ‘three star excellent service’ during their final inspection by CSCI
2012
First inspection by the new regulator the CQC for both The Knoll and The Fairways.
2015
Julie Devine retired after 20 years and Sarah Fraser took her position
2015
Acquired the former Flixton Library site from Trafford Council
2016
Planning Permission for Bowfell House Care Home granted on 12/05/2016
2017
The Fairways and The Knoll awarded a ‘Good’ rating by CQC in what was their final inspection.
2018
Main building contractor operations commence on site at Bowfell House
2019
Summer garden party to celebrate 30 years and say goodbye to The Knoll and The Fairways
2019
Our first residents took their steps into Bowfell House (14/10/2019)
2020
First Anniversary celebration was a 40’s themed party
2021
Bowfell House Awarded ‘Outstanding’ Rating by the CQC achieving Outstanding in 4 out of the 5 areas. [Report published 26/10/2021]
2021
Awarded top 20 award - carehome.co.uk
2021
Became a living wage employer.
2021
Great British Care Awards - Care Newcomer Award
2022
Awarded top 20 award - carehome.co.uk
2022
Great British Care Awards - Care Newcomer Winner and Three 'R's Highly Commended
2022
Caring UK Awards - Care Home of the Year - North
2023
Awarded top 20 award - carehome.co.uk
2023
Claire Awarded ‘Care Home Registered Manager of the Year’ at the Great British Care Awards North West Region
2023
Jayne Finalist in the ‘Care Planner’ category at the Great British Care Awards North West Region
2023
Bowfell House finalist in the ‘Management Team of the Year’ at the Caring UK Awards.
